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SHIPPING TO ALL EU COUNTRIES
THE LARGEST KONRO SPECIALIST IN EUROPE
20+ MODELS AVAILABLE FROM STOCK
THE LATEST TREND IN GASTRONOMY

Shipping & costs

Here you can read all about how we ship, pack, what the costs are and which costs we cover and which we don't. You will also find here how returns work. Depending on the size of the shipment, we use letter post, parcel post or pallet shipment. All orders are shipped as soon as possible after receipt of the order. Normally within 1 day after receipt of payment except weekends (up to 1 day later). We keep stock so you can always count on a quick delivery.

Please note that we make every effort to deliver your order break-free and as quickly as possible. Do you have breakage or something wrong? Email photos immediately and send them to info@konro-grill.com.

Cost & shipping procedure Netherlands

  • Within the Netherlands we ship for free from €100,00 incl. VAT.
  • Under €100.00, shipping costs are €7.95.
  • For packages, we use PostNL.
  • You will receive a Track & Trace code in a separate mail.
  • Please note that your Track & Trace code may not be visible until the evening.
  • Due to the weight of charcoal, regardless of the order amount, we always charge €7.95 shipping costs.
  • For heavy packages and pallets, we use our own transportation or a third party.
  • Packages are delivered within 1 to 2 business days.
  • The Wadden Islands are excluded from delivery, please contact us (delivery is possible by arrangement).
  • Always leave a mobile phone number with us. Then we can reach you better.

Cost & shipping procedure Belgium

  • We ship free of charge from € 150,00 incl. VAT.
  • For an order under €150.00, shipping costs are €9.99.
  • For packages, we use PostNL (will be transferred to PostBE).
  • See other conditions under shipping costs & procedure Netherlands.

Cost & shipping procedure european countries, shipping costs for:

CountryRate
Germany€ 9,99
France, Luxembourg€ 15,95
Austria€ 16,95
Denmark€ 17,95
Italy, Hungary, Slovakia€ 19,95
Poland, Portugal, Spain, Sweden€ 22,95
Finland, Ireland€ 24,95
Slovenia€ 26,95
Estonia, Greece, Latvia, Lithuania€ 29,95
Croatia, Malta, Bulgaria€ 33,95
Romania€ 34,95
Cyprus€ 39,95

Packaging costs

Packaging costs are the responsibility of Konro Grill. To preserve the environment, we often use recycled and used packaging. We try to pack and protect the ordered items as much as possible.

Damage

If your order arrives (partially) broken, please report it immediately! Take pictures of the packaging and the broken items. Share the images with us by email, this facilitates the process to resolve the problem quickly.

Bank charges

You can read all about bank fees here.

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