Shipping costs

Here you can read all about shipping, packaging and what the costs are. You can also find how returns work here.

Depending on the size of the shipment, we use:

Notice! We pack EXTRA tightly and make every effort to deliver your order shatterproof.

Orders are shipped as soon as possible after receipt of the order. Because we ship internationally, shipping may take longer.

Got breakage or something wrong? Take pictures right away and send them to info@konro-grill.com. We'll get back to you quickly.

Netherlands: free from € 250.00, under € 250.00 packaging + shipping costs are € 9.95.
Packaging costs are incorporated into shipping costs.
We use PostNL.
You will receive a Track & Trace code in a separate mail (it is possible that your Track & Trace code will not be visible until the evening).
Due to the weight of charcoal, regardless of the order amount, we always charge €9.95 shipping costs.
For heavy packages and pallets, we use our own transportation or a third party.
Packages are delivered within 2 to 3 business days within the Netherlands.
The Wadden Islands are excluded from delivery, please contact us (delivery is possible by arrangement).
Always leave a mobile phone number with us. Then we can reach you better.

Belgium: free from € 250.00, under € 250.00 packaging + shipping costs are € 14.95.
Packaging costs are incorporated into shipping costs.
For packages, we use PostNL (will be transferred to PostBE).
See other conditions under shipping costs & procedure Netherlands.

Because Konro Grill are fragile we package them extra well. The packaging cost is incorporated into the shipping cost.

To preserve the environment, we also use recycled and used packaging.

View bank fees here.